Tuesday, 5 September 2006

A le war : Holding the Volume Down button while docking iPod shuffle may cause iTunes to ignore it.

There was a interesting A le Knowledge Base article recently posted and we thought we'd share it here as a public service. We're swell like that.

Article #304693

Holding the Volume Down button while docking may prevent iPod shuffle (Second Generation) from being recognized by iTunes

While co ecting your iPod shuffle (Second Generation) to the dock, inadvertently pre ing and holding the Volume Down button ( - ) may cause the iPod to not be seen by iTunes. If this ha e , follow these ste :

Mac users

  1. Remove iPod shuffle (Second Generation) from the dock.
  2. Reset your iPod shuffle (Second Generation). To reset, switch the power on, then off-and leave the power off for 5 seconds. This will reset your iPod.
  3. Reco ect your iPod shuffle (Second Generation) to the dock for it to be properly recognized.
Windows users
  1. In the Notificatio area of the Taskbar, left-click the Safely Remove Hardware icon. Note: If you don't see the Safely Remove Hardware icon in the Taskbar, you can remove iPod shuffle (Second Generation) from the dock.
  2. Choose Safely remove U Ma Storage Device - Drive(E:) from the shortcut menu. In some cases, the drive letter may be different. If you have other U drives attached, you may need to repeat this if you're not sure which drive letter corre onds to your iPod.
  3. Reset your iPod shuffle (Second Generation). To reset, switch the power on, then off-and leave the power off for 5 seconds. This will reset your iPod.
  4. Reco ect your iPod shuffle (Second Generation) to the dock for it to be properly recognized.
Has anyone actually encountered this i ue yet? Can anyone figure out why the volume-down key would affect the iPod at all? And why only the 2nd gen shuffle? This is just too much for my addled brain to gra at this wee hour on a Sunday morning.

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