Monday, 22 January 2007

Quark caves to customer wishes regarding lice ing i ue

Quark users who upgraded to Quark 7 from Quark 4, 5 or 6 will no longer be denied the legal use of their prior versio after they've i talled Quark 7. In a pre release i ued earlier today, Richard Pasewark, Quark Senior VP of Sales (Americas) and Marketing said "this is in re o e to customer feedback and is another example of how Quark has fundamentally changed its a roach to doing busine in the last two years. Customers are thrilled with QuarkXPre 7 and based on user feedback this policy change will help streamline and fast-track the upgrade pla for many customers."

So basically since you paid for both versio Quark will let you actually use both versio . Nice of them, eh?

Quark counts this move (which never should have been at i ue to begin with) as one more feather in their oh-so-user-friendly cap, pointing to other changes they've made in the last 2 years like "Free English- eaking technical su ort" and "The ability to deactivate and re-activate or tra fer a lice e of QuarkXPre 7 from one computer to another without the help of technical su ort." Call me old fashioned, but I kind of expect those things to begin with.

Still, I give them points for seeing the light on this one. Maybe they'll just stop making boneheaded decisio early on so they don't have to keep "changing their a roach" midstream.

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